Subject: Re: LSM Joining Case Test - Prachi Bhandari
From: Prachi Bhandari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 10:54:22 -0400

| | LSM Joining Case Test

Name | Prachi Bhandari
E-mail | [email-masked]
Phone Number | (+91) 8449101202
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I will add greetings to the blurb. Like Good morning and Thank you, have a nice day at the end. I would select this blurb because it provides the appropriate information and answers the query of the consumer perfectly.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In good customer service, we keep our customers satisfied whereas when we provide a great customer service, we not only satisfy them, we also ensure they remain loyal to us.

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