Subject: Re: LSM Joining Case Test - Kushagra Pandey
From: Kushagra Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 10:43:20 -0400

| | LSM Joining Case Test

Name | Kushagra Pandey
E-mail | [email-masked]
Phone Number | (+91) 8430036736
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would choose that because the time has changed and with time people should also change. As technology has brought more and more convenience to the people.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Home delivery can be an example of good service, but delivery within a day or two is example of great service.
Fulfilling the needs of customer is good service, but making the customer feel delighted is great service.
Listening to the customer can be good service, but understanding the customer is great service.
Just giving the normal service can be good service, but building relations with the customer so that he becomes loyal is great service.

| |

You can edit this submission and view all your submissions easily.