Subject: Tech Support Candidate - Rajiv Kumar Singh Rajiv
From: Rajiv Kumar Singh Rajiv <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 06:41:54 -0400

| | Tech Support Test

Name | Rajiv Kumar Singh Rajiv
E-mail | [email-masked]
Phone Number | (91) 8210608350
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ashok Nagar  Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic
Telecom sector

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | Aarya construction | Site engineer | 01/04/2020 | 25000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly you check your internet connection, and if it is OFF so you  ON it . After you click any Web browser like Google, Yahoo,Bing etc.then write www.ndtv.com and press enter.  So you easily reach that website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | In Bluetooth speaker first we   ON the Bluetooth ,then after In Mobile we  go  to settings and choose Bluetooth option and ON it . And click on  sreach and sreaching new device .if we get the notification of the Bluetooth speaker we click on that and connect easily.
What according to you makes you a good candidate for customer service or technical support job? | Technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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