Subject: Tech Support Candidate - Anurag Chhabra
From: Anurag Chhabra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 06:34:07 -0400

| | Tech Support Test

Name | Anurag Chhabra
E-mail | [email-masked]
Phone Number | (91) 9910220995
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sector 53 Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Parozs | Customer Support | 9th September 2020 |
Previous Employer 1 | London School of International Business | Admin executive | 13th April 2020 |
Previous Employer 2 | Nextec Services | BDE | 31st December 2019 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open Google toolbar
Open this website www.ndtv.com
Clear cookies from history search

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on Bluetooth options both in mobile phone and speaker
Tap with same password option in both devices to connect

What according to you makes you a good candidate for customer service or technical support job? | Should be able to handle customer Support queries diligently
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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