Subject: Re: LSM Joining Case Test - Harsa Singh
From: Harsa Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 05:47:34 -0400

| | LSM Joining Case Test

Name | Harsa Singh
E-mail | [email-masked]
Phone Number | (201005) 8470066241
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would like to select blurb 4 beacuse he/she will travel from his home to the hotel with in two days he/she should order the tickets from his home and when he/she reached at hotel. When he she stepped in the hotel and move forward to receptionist and sudden there will be a tickests on table he/she will shocked and happy by our support team and surprise for her it will be joyful moment for her and happy customer in our benchmark
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | I think there is no difference in good and great because when we provide the service to customers after satisfying them the customer's would able to use word good or great for service by emotion.

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