Subject: Assigned to Group - Virtual classes not playing
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked]
Date: Mon, 19 Oct 2020 23:50:27 +0000

Hi  A new ticket has been assigned to your group "Level 1". Please follow the link below to view the ticket.  Virtual classes not playing Good morning Paul and Les Mills Help Desk.

Cris just called from Fitness Focus Dubbo and she said that their 3 morning classes didn't play. She also wasn't able to play an on Demand class when the others didn't play as it showed other classes were playing. It also looks like the 9:30 BODYBALANCE was greyed out like it already played.

I can see from the scheduler that the device is offline.

Do you know what might be causing this?

Thanks,

Miriam

Miriam Jaclyn Cohen | Business Partnership Manager NSW

Les Mills Asia Pacific |

PO Box 3998 Manuka ACT 2603 AUSTRALIA
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 https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4060