Subject: Re: LSM Joining Case Test - Kartik Pal
From: Kartik Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Oct 2020 10:14:36 -0400

| | LSM Joining Case Test

Name | Kartik Pal
E-mail | [email-masked]
Phone Number | (+91) 9999417606
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I select Blurb 4 because if someone ordered something and want to deliver somewhere else from the previous address. So, that will be possible if the ordered is not out for delivery but first need to do the proper Right Party Check then provide the information accordingly as per process
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal!

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