Subject: Re: LSM Joining Case Test - divya batra
From: divya batra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Oct 2020 09:55:44 -0400

| | LSM Joining Case Test

Name | divya batra
E-mail | [email-masked]
Phone Number | (91) 9654644034
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This is the most appropriate way out of the given options to answer the query of the customer. Also, the updated address will help in delivering the tickets to the correct place.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A good customer service merely includes listening to the customer and solving their query.

But, on the other hand, a great customer service includes listening to what the customer is saying, understanding and making them calm, and helping them with the best possible solution

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