Subject: New Reply Received - System stop operating
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Mon, 19 Oct 2020 03:35:12 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  System stop operating   Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hi LM Support Team,</div>
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Good morning! Can i follow up case below? what is the status? </div>
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Please let us know ASAP as California Fitness is one of our important clients and it has been more than a week thier virtual not working. Urgently need your reply. Thank you.  </div>
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<font><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'>Best Regards,</span></font>
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<font style=""><font color="#212121" style="font-size:12pt"><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'><b>Rockie Yeo</b></span></font><font color="#212121" style=""><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'>
 | </span><span style='font-family:"Century Gothic",sans-serif; font-size:9pt'>Launch Coach (South East Asia)</span></font><font color="#212121" style="font-size:12pt"><span style='font-size:9pt; font-family:"Century Gothic",sans-serif'> </span></font></font><br>
<span style="font-family:Helvetica,sans-serif; font-size:12pt"></span><font color="#212121" style="font-size:12pt"><span style="font-size:10pt; font-size:10pt"></span></font><font style="font-size:15px; color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif"><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'>Les
 Mills Asia Pacific - Malaysia | [email-masked]</span></font><br>
<span style="font-family:Helvetica,sans-serif; font-size:12pt"></span><font color="#212121" style="font-size:12pt"><span style="font-size:10pt; font-size:10pt"></span></font><font style="font-size:15px; color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif"><span style="font-size:10pt; font-family:Helvetica,sans-serif"><span style='color:rgb(33,33,33); font-family:"Century Gothic",sans-serif; font-size:8pt'>Unit
 8.02, </span><span style="color:rgb(33,33,33); font-family:Helvetica,sans-serif; font-size:13.3333px"><span style='color:rgb(33,33,33); font-family:"Century Gothic",sans-serif; font-size:8pt'>Level 8, </span></span></span><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'>Wisma
 E&amp;C, No 2, Lorong Dungun Kiri, Damansara Heights, 50490, Kuala Lumpur, Malaysia</span></font><br>
<span style="font-family:Helvetica,sans-serif; font-size:12pt"></span><font color="#212121" style="font-size:12pt"><span style="font-size:10pt; font-size:10pt"></span></font><font style="font-size:15px; color:rgb(33,33,33); font-family:Calibri,Arial,Helvetica,sans-serif"><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'>tel
</span><span style="font-size:10pt; font-family:Helvetica,sans-serif"><span style='color:rgb(33,33,33); font-family:"Century Gothic",sans-serif; font-size:8pt'>+6 03 2720 8604</span></span><span style='font-size:8pt; font-family:"Century Gothic",sans-serif'> |
 ext 204 | fax +6 03 2726 2947 </span></font>
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 1319</span><span style='font-family:"Century Gothic",sans-serif; font-size:8pt'> |
</span><span style="font-family:Helvetica,sans-serif"><span style='font-family:"Century Gothic",sans-serif; font-size:8pt'><a href="http://www.lesmills.com.au" class="OWAAutoLink" rel="noreferrer">www.lesmills.com.au</a></span></span></span></font>
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<div style="margin:0cm 0cm 0.0001pt; line-height:normal"><span style="border:1pt none windowtext; padding:0cm; background:white"><span style="background-color:rgb(255,255,255)"><span style="margin:0px; line-height:17px"><span style="color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif; font-size:14.6667px; font-weight:400; margin:0px; text-align:start; background-color:rgb(255,255,255)"><span style="margin:0px; font-size:11pt"><b style="font-family:Calibri,Arial,Helvetica,sans-serif,serif,EmojiFont; font-size:16px"><span style="margin:0px; font-size:14px; color:rgb(50,49,48); text-align:left; background-color:rgb(255,255,255); display:inline!important">Q4
 QUARTERLY WORKSHOPS | 28th &amp; 29th NOVEMBER | LIVE-STREAMED &amp; IN-PERSON WORKSHOPS |<span> </span><a href="https://www.lesmills.com.au/quarterly-workshops" target="_blank" rel="noreferrer" style="margin:0px">https://www.lesmills.com.au/quarterly-workshops</a></span></b></span></span><br>
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<b style=""><span style='font-size:8pt; line-height:normal; font-family:"Century Gothic",sans-serif; color:rgb(117,123,128); background:rgb(255,255,255)'>BODYATTACK®</span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>, </span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>BODYBALANCE®, </span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>BODYCOMBAT®, BODYJAM®, BODYPUMP®, </span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'>BODYSTEP®,</span><span style='orphans:2; text-align:start; widows:1; word-spacing:0px; background-color:rgb(255,255,255); font-size:8pt; color:rgb(117,123,128); font-family:"Century Gothic",sans-serif'> BORN
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, October 16, 2020 2:40 PM<br>
<b>To:</b> Rockie Yeo &lt;[email-masked]&gt;<br>
<b>Subject:</b> Ticket Received - Follow up ticket number 4048
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<div>Dear Rockie Yeo,<br>
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We would like to acknowledge that we have received your request and a ticket has been created.<br>
A support representative will be reviewing your request and will send you a personal response within 5 hours.<br>
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To view the status of the ticket or add comments, please visit <br>
<a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4051" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4051</a><br>
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Thank you for your patience, in the mean-time, please find a <a href="https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/36000117739" target="" rel="noreferrer">link to our FAQ's</a><br>
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Sincerely,<br>
Les Mills International Support Team</div>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4047