Subject: Re: LSM Joining Case Test - Tanya Sharma
From: Tanya Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Oct 2020 08:01:41 -0400

| | LSM Joining Case Test

Name | Tanya Sharma
E-mail | [email-masked]
Phone Number | (91) 7011188959
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 1 because it is in a most polite manner and also it has greetings at the end of the mail.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | If something is good, you must convince and sell it to others and if something is great people will automatically flock into it. The main difference between providing good customer service and delivering great customer service is you are giving satisfaction to the customer while giving good services but in the latter you are satisfying customers but with loyalty.

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