Subject: Re: LSM Joining Case Test - Bhavya Manchanda
From: Bhavya Manchanda <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Oct 2020 07:01:44 -0400

| | LSM Joining Case Test

Name | Bhavya Manchanda
E-mail | [email-masked]
Phone Number | (+91) 9560981303
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In burb 1 the csr was very specific about the information of the event and also the csr verified the customer's details and provided the best solution.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Difference between good customer service and great costumer service totally depends on how you acknowledge the customer's problem and provide him the best solution possible and also keep the information short and to the point.

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