Subject: FW: RETURN LABELS
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Fri, 16 Oct 2020 08:58:00 +0000

Hello Ashish,

Could you please remind the warranty team to always add the CS UK email address in cc to UK and Ireland return labels? Please check the 2 cases mentioned below.

From: EPOS Customer Service United Kingdom <[email-masked]>
Sent: 16. oktober 2020 10:42
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: RETURN LABELS

Hi Heta

There are still UPS labels being created without the customer service email address being included.  We have received the following with no notification:

105908 - RUK0000844
102284 - RUK0000841

As I said previously, if our email address is not included we won't know if there is a problem with the collection so we can't contact UPS.

Best Regards,
Lorraine Quirie
Customer Service
Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE
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