Subject: Re: LSM Joining Case Test - ABIDH PRABHAT
From: ABIDH PRABHAT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Oct 2020 04:08:29 -0400

| | LSM Joining Case Test

Name | ABIDH PRABHAT
E-mail | [email-masked]
Phone Number | (05732) 8475993540
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

In blurb 2, the details are filled by the customer and also double checked by him. In case of customer detail many time problem occurs when the data is filled wrong by the employee and the order is not fulfilled and all blame goes to employee.
If the customer checked his details seriously the chances of mistakes will be minimised.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In good customer service the employee listen only the customer and if the employee confused he do not reply or make excuses but in great customer service the employee gives the choices to the customer and after the service the employee asked the customer for reviews and if there is any problem the employee try to solve it not to make excuses.

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