Subject: Re: LSM Joining Case Test - Monika Chauhan
From: Monika Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Oct 2020 02:46:31 -0400

| | LSM Joining Case Test

Name | Monika Chauhan
E-mail | [email-masked]
Phone Number | (91) 7982824477
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

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Buyer have 2 concern on mark
1.time frame (when will he receive his tickets)
2. The changed delivery address ( hotel address)

As a great service provider to my customer and for his highly satisfied review to me,  i would like to get him his queries answered in a very simple way..

To update his new(hotel)  delivery address  and to ensure him the fastest delivery...  Secondly for not having further inconvenience i would b assuring him /her about the traceable delivery courier at priority,
And making someone available at hotel to expect a delivery of tickets for him...

Our priority is your custom and have a great time at lady gaga

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Gud customer service is solving customers query  and great one is going "an extra mile" with them,  with their point of satisfaction and the way customer is treated or to communitcate better  and earning the "  loyalty " of the customer /(or the person we are dealing with) makes a GREAT customer service.

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