Subject: Re: LSM Joining Case Test - Shakshi dhama
From: Shakshi dhama <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 22:21:49 -0400

| | LSM Joining Case Test

Name | Shakshi dhama
E-mail | [email-masked]
Phone Number | (110053) 8447410967
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because the lady has said to deliever the ticket to hotel as she is going for event before 2 days so she has to update her address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is building good rekation with customer ,thanking customer ensure they leave with a great satisfaction so they come again but on the other hand great customer service focuses om every aspect like  communciating with customer with plaesant attitude ,meeting and surpassing expectations of customers,friendly way of interaction,provoding knowledgable resources and reaching out above the expecation of the customer.

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