Subject: Re: LSM Joining Case Test - Rajneesh Jena
From: Rajneesh Jena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 09:07:03 -0400

| | LSM Joining Case Test

Name | Rajneesh Jena
E-mail | [email-masked]
Phone Number | (+91) 9650805879
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Reason for selecting the Blurb 2 is that, the information provided to the client not only help him to provide his e-ticket anytime when it is generated but also insure him to provide the details of the new address and how to receive ticket from the provided address in detail.

This Blurb answer all of the client queries.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good Customer service help customer but great Customer service provide customer with satisfaction and save his time which help resolve his query fully.

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