Subject: Re: LSM Joining Case Test - Abhishek Soni
From: Abhishek Soni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 07:34:58 -0400

| | LSM Joining Case Test

Name | Abhishek Soni
E-mail | [email-masked]
Phone Number | (+91) 8700473176
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected this one because it's more familiar. In that blurb we can see the sender is giving so much respect to the customer

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service means that nothing is beyond the imagination of customer. It's like something normal act
And whereas great customer service means serving the customer beyond his/her imagination and earning that WOW factor. It's an act which makes a customer Amaze

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