Subject: Re: LSM Joining Case Test - Sudipta Basu Majumder
From: Sudipta Basu Majumder <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 07:27:14 -0400

| | LSM Joining Case Test

Name | Sudipta Basu Majumder
E-mail | [email-masked]
Phone Number | (91) 7001296673
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i totally agree with blurb 4 as the customers is not available for two days so the customers request to deliver the ticket in hotel address.and the blurb 4 option is doing the same thing which customer wants they told customer everything in detsils to change the address and check the track and tell someone who is available to collect the tickit.i don't think anytrhing will be added.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customrer service is something not beyond custocumer imagimations .customer get the service which is expected from an organization.sometimes customers had something more in his mind.good customer service is normal.while great customer service is something going beyond customer imagination.Going an extra mile and getting that wow factor inside the customer.

| |

You can edit this submission and view all your submissions easily.