Subject: Re: LSM Joining Case Test - Paramjeet Singh
From: Paramjeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 07:26:22 -0400

| | LSM Joining Case Test

Name | Paramjeet Singh
E-mail | [email-masked]
Phone Number | (91) 7017121365
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 2 , mentions every important detail and handles customer in very good way , also ensures that customer should give his /her travel address so that the delivery can be made possible to the new destination, to the customer rather than sticking to the default address fild by customer , as date of departure is also asked so in case delivery can be possible before departure , and in the last asks for mobile number verification to ensure availability of customer in case of a requirement.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A great customer service is to serve the customer for his / her complete satisfaction not merely focusing on what customer asking , deep understanding of customer psychology plays important role , Evey csutomer is different so should the way of handling them.

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