Subject: Re: LSM Joining Case Test - Alok Kumar Jena
From: Alok Kumar Jena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 07:14:44 -0400

| | LSM Joining Case Test

Name | Alok Kumar Jena
E-mail | [email-masked]
Phone Number | (+91) 9777139688
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In blurb 3 we provide the complete information to customer and give him an assurance that we are with him and we make that his issue will resolve as soon as possible. As our team is working on your issue.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

In my point of view every customer is a good customer. Customer are facing some issue so thay will contact us.
From my end I just try my level best to resolve the issue and if not able to resolve the issue give the assurance that I am with customer to resolve the issue so that every customer became a great customer.

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