Subject: Re: LSM Joining Case Test - devesh yadav
From: devesh yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 06:53:05 -0400

| | LSM Joining Case Test

Name | devesh yadav
E-mail | [email-masked]
Phone Number | (+91) 7000045893
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

As the executive is consoling that the person will get the ticket soon , also he explained the person that he cant assure but customer is priority so will be served as soon as possible.
he also explained the process which is been taken on the persons concern and provided the detailed solutions and that persons concern.
and at last he didn't assured any fake date or assuring but else requested the the person to wait.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service Is Something Not Beyond Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From An Organisation, But Customer Had Something More In His / Her Mind In Terms Of Getting Service. Good service is something Which displays An Normal Act Of World.

While Great Customer Service Is Something Going Beyond Customers Imaginations. Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer. It's An Act which Makes An customer Amaze.

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