Subject: Re: LSM Joining Case Test - Nimit Kumar
From: Nimit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 06:49:07 -0400

| | LSM Joining Case Test

Name | Nimit Kumar
E-mail | [email-masked]
Phone Number | (+91) 7903370470
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because the customer has an e-ticket as an alternative so he/she must has an assurance that they did not going to miss the event
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is meeting the customer's expectations and this leads to a secured customer base while the great customer service signifies exceeding all expectancies which as a positive consequence builds brand loyalty.

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