Subject: Re: LSM Joining Case Test - Shivam Kumar
From: Shivam Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 06:36:55 -0400

| | LSM Joining Case Test

Name | Shivam Kumar
E-mail | [email-masked]
Phone Number | (91) 9667053206
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 4 because customer is travelling in 2 days and he want the ticket delivered to his hotel.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is all about solving the problem of customer. But great customer service is to make a good customer relationship and make them feel great

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