Subject: Re: LSM Joining Case Test - Mohd Faisal Khan
From: Mohd Faisal Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 06:34:26 -0400

| | LSM Joining Case Test

Name | Mohd Faisal Khan
E-mail | [email-masked]
Phone Number | (+91) 7006470959
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In blurb 1 the customer is getting satisfactory respond from the executive and in very professional way, being on the point and showing gratitude to the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In good customer service you are just keeping the customer happy with your satisfactory serive and in great customer service you are not only keeping them satisfied but also maintaining loyalty with your always great service.

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