Subject: Re: LSM Joining Case Test - Avatar Singh
From: Avatar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 06:30:39 -0400

| | LSM Joining Case Test

Name | Avatar Singh
E-mail | [email-masked]
Phone Number | (+91) 9529991988
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected Blurb 1 because I wanted to resolve the issue of the customer very precisely.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In good customer service, the customer care executive wants to satisfy the customer by resolving his/her issues. On the other hand, in great customer service, want of the executive is not only to satisfy his customers but also to keep them loyal by resolving their issues.

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