Subject: Re: LSM Joining Case Test - Rishika Hirani
From: Rishika Hirani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 06:14:22 -0400

| | LSM Joining Case Test

Name | Rishika Hirani
E-mail | [email-masked]
Phone Number | (753008) 9348607550
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The reason i choose this blurb is bcoz the ques is the lady wants her ticket to be delivered in the hotel she ll be staying so in this blurb its mentioned coreectly abt the details

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service in my thinking is that the customer gets the only info abt the query he is asking
Bt great customer service should be being gentle , being calm , and should provide customer all his ans to the query and even more details related to the topic

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