Subject: Re: LSM Joining Case Test - Priyanka Walia
From: Priyanka Walia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 05:18:42 -0400

| | LSM Joining Case Test

Name | Priyanka Walia
E-mail | [email-masked]
Phone Number | (+91) 9910218998
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As customer already said that he is travelling and wanted the same at his hotel..so if we will deliver the ticket at hotel we will require hotel address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1. Always listen customer first don’t interrupt while they speak.
2.If they had any complaint always apologise first and assure them that we will definitely help them.
3. Make customer feel happy
4.always respect customer feedback

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