Subject: Re: LSM Joining Case Test - Sayan Nag
From: Sayan Nag <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 01:15:17 -0400

| | LSM Joining Case Test

Name | Sayan Nag
E-mail | [email-masked]
Phone Number | (+91) 9954824328
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 4 solves the issue precisely and effectively while also ensuring that safety and security are maintained. The Blurb doesn't necessarily need to be amended but a greeting at the end would just make it perfect
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | I believe that the difference between good and great customer service comes with nuances. The extra time saved in resolving an issue or the appropriate compensation provided, could go a long way in the relationship. However it's equally important sometimes to not give in to unjust customer demands while not upsetting the situation

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