Subject: Re: LSM Joining Case Test - J RETHAM
From: J RETHAM <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 16:07:45 -0400

| | LSM Joining Case Test

Name | J RETHAM
E-mail | [email-masked]
Phone Number | (+91) 8169539772
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In this scenario we have to convince the customer in polite way and it should be understandable .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means we have to respond the mail and solve the problems within 24 hours . In great customer service we have to respond the mail and solve issues with minutes.

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