Subject: RE: Chat ticket routing in Zendesk
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Wed, 14 Oct 2020 12:13:19 +0000

Hello Ashish,

Were you able to look into this yet?

From: Heta Nyrhinen (HNYR)
Sent: 9. oktober 2020 16:58
To: 'Ashish Dabral' <[email-masked]>
Subject: Chat ticket routing in Zendesk

Hello Ashish,

I have a request for a Zendesk change:

All Chat tickets are opened by default in the Enterprise brand. Could you please update it so that the Gaming Chats are opened in the Gaming brand and Enterprise Chats in Enterprise?

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

eposaudio.com<https://www.eposaudio.com/> * Follow us here
<https://www.youtube.com/channel/UCKZSbHA_gj3OKwPnKa4cNaA>  <https://twitter.com/Epos_audio>   <https://www.linkedin.com/company/eposaudio/>