Subject: Re: LSM Joining Case Test - Rupesh Singh
From: Rupesh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 06:18:19 -0400

| | LSM Joining Case Test

Name | Rupesh Singh
E-mail | [email-masked]
Phone Number | (91) 9311588015
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Blurb one is correct. There paraphrasing part is good and address confirmation is there.
In my opinion there should no change is required

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

As per my opinion the main difference between providing good customer service and delivering great customer service is that,

Good customer service means providing information but customer is not fully satisfied

But in great customer service means you gave Information and available alternative also and told info to customer each information very effectively. And ask for further assistance as well.

Good customer service Means that you just told to the customer information only But in great customer service means you provide than required information as well as assurance and empathy

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