Subject: Re: LSM Joining Case Test - Akshay Kumar Singh
From: Akshay Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 04:41:38 -0400

| | LSM Joining Case Test

Name | Akshay Kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 8814030874
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | When this is done, we will ensure the seller sends out the tickets as soon as possible to the new address. Once the seller receives the tickets, they will be shipped via track and traceable postal services. You will receive an email to notify you that your tickets have been shipped to the provided delivery address along with a link for you to track your order. If the new address is not a personal address (e.g. an office or hotel address), please make sure that you have informed them to expect a delivery and that someone will be available to sign for your delivery.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Service Is Something Not Beyond Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From An Organisation, But Customer Had Something More In His / Her Mind In Terms Of Getting Service. Good service is something Which displays An Normal Act Of Worl.
While Great Customer Service Is Something Going Beyond Customers Imaginations. Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer. It's An Act which Makes An customer Amaze.

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