Subject: Re: LSM Joining Case Test - Sangeeta Das
From: Sangeeta Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Oct 2020 03:39:33 -0400

| | LSM Joining Case Test

Name | Sangeeta Das
E-mail | [email-masked]
Phone Number | (91) 9711136557
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The 2nd blurb was more informative and entails all details. It provided an alternate option to download E-ticket which should assure the customer of timely delivery.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service tries to meet the expectations of the customer however a great customer service thrives for opportunities to delight the customer.

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