Subject: Arabic Language Test - Faheem Ahmad
From: Faheem Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Oct 2020 10:14:57 -0400

| | Foreign Language Screening Test

Name | Faheem Ahmad    /  (110025) 7290919946    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will just ask him to wait for sometime, until I contact the delivery boy. I will apologise him for the delay. Will correct the address immediately.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I have been Hard working since my childhood. I completed my school in Delhi. Graduated from Jawaharlal Nehru University. Diploma in modern Arabic language and translation. I have been working as a translator and Arabic caller.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | To listen carefully and answer the questions of the customer
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | I have an excellent communication skills in Arabic language and translation.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | I travelled to Saudi Arabia in 2015, almadina almunawwarah City, it was a beautiful city surrounded by hills and mountains

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