Subject: Fwd: Chat ticket routing in Zendesk
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Date: Mon, 12 Oct 2020 01:21:31 -0700 (MST)

Regards, 
Ashish Dabral 

From: "hnyr" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, October 9, 2020 8:27:44 PM 
Subject: Chat ticket routing in Zendesk 

Hello Ashish, 

I have a request for a Zendesk change: 

All Chat tickets are opened by default in the Enterprise brand. Could you please update it so that the Gaming Chats are opened in the Gaming brand and Enterprise Chats in Enterprise? 

	

Best regards, 

	

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

	

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