Subject: Re: LSM Joining Case Test - shefali bhatia
From: shefali bhatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 6 Oct 2020 05:48:29 -0400

| | LSM Joining Case Test

Name | shefali bhatia
E-mail | [email-masked]
Phone Number | (110041) 8882058106
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In this Blurb, each and everything has been explained in an accurate way, for instance the delivery address has been double checked so that order should not be misplaced.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service: Fulfilling all the requirements, and process as per the request of the customer. Taking care of the customer needs and doing follow ups in case they are facing any issue related to any services rendered.
Great customer service: Taking a lead and following a pro-active approach towards and making sure that customer should not face any issue in future. Awareness on a regular basis should be provided to the customer related to the products offered or services rendered and keep him updated related to new products.

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