Subject: Warranty's escalations
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Fri, 2 Oct 2020 08:06:18 -0700 (MST)

Hello Heta, 

Here are the details for Warranty's escalations. 

Date 	Zendesk ticket number 	Replacement order number (if available) 	Country 	Missing information 
2-Oct-20 	91877 	SUK000003293 	UK 	Unresponsive customer, need to create return label 
2-Oct-20 	101168 	SDE0000026463 	Germany 	Est ship date? 
2-Oct-20 	100987 	SUS000020248 	USA 	Est ship date? 
2-Oct-20 	99775 	SFR000005981 	France 	Est ship date? 
2-Oct-20 	103039 	SCA000002067 	Canada 	Est ship date? 
2-Oct-20 	101822 	SDE000026665 	Germany 	Est ship date? 
2-Oct-20 	101731 	SAU000000794 	Australia 	Status on FedEx:- Scheduled delivery: Pending 
2-Oct-20 	101594 	SUK000003842 	UK 	Est ship date? 
2-Oct-20 	101365 	SDE000026841 	Germany 	Est ship date? 
2-Oct-20 	100093 	SCA000002050 	Canada 	Est ship date? 
2-Oct-20 	98834 	SUS000019953 	USA 	Est ship date? 
2-Oct-20 	99207 	SDE000026040 	Germany 	Est ship date? 
2-Oct-20 	100007 	SDE000026026 	Germany 	Est ship date? 
2-Oct-20 	99933 	SFR000006005 	France 	Est ship date? 
2-Oct-20 	102649 	SUS000019899 	USA 	broken headset is a SC 660 ANC, the replacement we just received is a SC 660 LYNC. 
2-Oct-20 	98123 	SDE000025455 	Germany 	Customer informed that he only received 1 replacement out of 2.Both the articles are 508315 - SC 70 USB MS BLACK. 
2-Oct-20 	97832 	SFR000005571 	France 	Est. Shipping date 
2-Oct-20 	90111 	SFR000005092 	France 	Replacement delivery was sent to an access point in July. No reply from customer 

Regards, 
Ashish Dabral