Subject: Escalations 01/10
From: "Karen Teles Benitez (KRTB)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Fri, 2 Oct 2020 14:19:25 +0000

Hello Ashish,

Bellow you find the escalations for the day:
Date
Zendesk ticket number
Replacement order number (if available)
Country
Missing information
27-okt
99831
SUK000003708
UK
Need tracking number
19-okt
99942
SCA000002052
Canada
Est Ship date?
19-okt
99983
SUS000020014
USA
Est Ship date?
14-okt
101465
SUS000019881
USA
Est Ship date?
01/10  1Z609FR66867403458
102282
SDE000026645
Germany
Est Ship date?
29/09 1Z609FR66867394834
100037
EXP000004265
Denmark
Est Ship date?
No order acknowlegde available
98679
NA
Switzerland
Has order been placed?
5018134548
94969
SAU000000706
USA
Tracking #
13-nov
90463
SDE000020855
Germany
Customer did not received replacement yet
5018134548
94969
SAU000000706
Australia
Tracking #

Best regards,
Karen Teles Benitez
Student Assistant
+45 7242 1736
Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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