Subject: Warranty's escalations 1st Oct
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Thu, 1 Oct 2020 08:08:35 -0700 (MST)

Hello Heta, 

Here are the details for Warranty's escalations. 

Date 	Zendesk ticket number 	Replacement order number (if available) 	Country 	Missing information 
01-Oct-20 	102385 	NA 	USA 	Est Ship date? 
01-Oct-20 	99318 	SNL000001459 	Belgium 	Customer received a defective replacement unit 
01-Oct-20 	99831 	SUK000003708 	UK 	Need tracking number 
01-Oct-20 	99942 	SCA000002052 	Canada 	Est Ship date? 
01-Oct-20 	99983 	SUS000020014 	USA 	Est Ship date? 
01-Oct-20 	101465 	SUS000019881 	USA 	Est Ship date? 
01-Oct-20 	102282 	SDE000026645 	Germany 	Est Ship date? 
01-Oct-20 	100037 	EXP000004265 	Denmark 	Est Ship date? 
01-Oct-20 	98679 	NA 	Switzerland 	Has order been placed? 
01-Oct-20 	94969 	SAU000000706 	USA 	Tracking # 
01-Oct-20 	84857 	SDE000011535 	Germany 	Any Est. Shipping date or tracking# ? 
01-Oct-20 	90463 	SDE000020855 	Germany 	Customer did not received replacement yet 
01-Oct-20 	84857 	SDE000017162 	Germany 	Customer did not received replacement yet 
01-Oct-20 	94969 	SAU000000706 	Australia 	Tracking # 
01-Oct-20 	104075 	SNL000001457 	Belgium 	Customer infomed that he did not received the replacement, also checked with neighbours. As per UPS tracking#1Z609FR66867381946 products have been delivered, but no signed proof is there. 
01-Oct-20 	90599 	SDE000015264 	Germany 	Any Est. Shipping date or Tracking#? 
01-Oct-20 	101005 	SDE000024467 	Germany 	Est. Shipping date 
01-Oct-20 	98595 		Brazil 	Customer did not received replacement yet 
Regards, 
Ashish Dabral