Subject: Fwd: Escalations 30/09
From: Ashish Dabral <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Date: Thu, 1 Oct 2020 05:46:10 -0700 (MST)

Regards, 
Ashish Dabral 

From: "Karen Teles Benitez, KRTB" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Cc: "hnyr" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Thursday, October 1, 2020 5:00:38 PM 
Subject: Escalations 30/09 

Hello Ashish, 

Below you can find details of escalations you requested. 

Later today ill pass onto you the trackings I have on email. 

	

Information requested 	

Zendesk ticket number 	

Replacement order number (if available) 	

Country 	

Missing information 

14-okt-20 	

102810 	

SCA000002017 	

Canada 	

Est Ship date? 

19-okt-20 	

102218 	

SUS000019661 	

USA 	

Est Ship date? 

1Z609FR66867253469 	

99579 	

SDE000022591 	

Germany 	

Est Ship date? It has been delivered to customers house/ pick up point, customer didn’t picked up parcel and it return to warehouse . 

01-okt-20 	

101632 	

SDE000024772 	

Germany 	

Est Ship date? 

16-sep-20 	

99171 	

EXP000004187 	

Qatar 	

Est Ship date? Packing slip not available, only order acknowledge 

21-sep-20 	

101243 	

EXP000004226 	

Egypt 	

Est Ship date? Delivered 26/09, proof of delivery attached and signed by customer 

01-okt-20 	

100723 	

SDE000023927 	

Germany 	

Est Ship date? 

14-okt-20 	

98914 	

SUS000019561 	

USA 	

Est Ship date? 

To be confirmed 	

93067 	

SFR000005521 	

France 	

Est Ship date? 

1Z609FR66867347582 	

100716 	

SDE000023943 	

Germany 	

Est Ship date? Delivered 23/09, proof of delivery attached and signed by customer 

5018134548 	

94969 	

SAU000000706 	

Australia 	

Tracking # 

	

Best regards, 

Karen Teles Benitez 
Student Assistant 
+45 7242 1736 

	

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