Subject: Escalations 30/09
From: "Karen Teles Benitez (KRTB)" <[email-masked]>
To: ashish <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>
Date: Thu, 1 Oct 2020 11:30:38 +0000

Hello Ashish,
Below you can find details of escalations you requested.
Later today ill pass onto you the trackings I have on email.

Information requested
Zendesk ticket number
Replacement order number (if available)
Country
Missing information
14-okt-20
102810
SCA000002017
Canada
Est Ship date?
19-okt-20
102218
SUS000019661
USA
Est Ship date?
1Z609FR66867253469
99579
SDE000022591
Germany
Est Ship date? It has been delivered to customers house/ pick up point, customer didn’t picked up parcel and it return to warehouse.
01-okt-20
101632
SDE000024772
Germany
Est Ship date?
16-sep-20
99171
EXP000004187
Qatar
Est Ship date? Packing slip not available, only order acknowledge
21-sep-20
101243
EXP000004226
Egypt
Est Ship date? Delivered 26/09, proof of delivery attached and signed by customer
01-okt-20
100723
SDE000023927
Germany
Est Ship date?
14-okt-20
98914
SUS000019561
USA
Est Ship date?
To be confirmed
93067
SFR000005521
France
Est Ship date?
1Z609FR66867347582
100716
SDE000023943
Germany
Est Ship date? Delivered 23/09, proof of delivery attached and signed by customer
5018134548
94969
SAU000000706
Australia
Tracking #

Best regards,
Karen Teles Benitez
Student Assistant
+45 7242 1736
Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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