Subject: Arabic Language Test - Ali Almohammed
From: Ali Almohammed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 1 Oct 2020 02:44:38 -0400

| | Foreign Language Screening Test

Name | Ali Almohammed    /  (091) 9316583467    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will apologize to the customer and correct the situation and try to satisfy the customer

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Bachelor degree in Applied Geology from albaath University
2 years experience in teaching as a teaching assistant in albaath University
I am doing master degree in petroleum exploration in pdpu

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

A good customer is one who almost usually communicate with us.
A great customer is one who always communicates with us.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1_ القدرة على التواصل
2-سرعة الأداء في العمل
3-القدرة على استيعاب مطالب العميل
4-السعي لإرضاء العميل
5-توفير عروض للعملاء الدائمين

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | لقد زرت خلال مدينة بونا لقد كانت من اروع المدن التي زرتها على الاطلاق طقس جميل جدا وطبيعة خلابة بالإضافة إلى وجود العديد من المطاعم المتنوعة التي تقدم اطباق من مختلف البلدان

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