Subject: Re: Enterprise warranty in China and India
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, Yuko Hughes <[email-masked]>, Ismail Lsm <[email-masked]>, Arjun Hurry <[email-masked]>, Daniele Castiglioni <[email-masked]>, Vishal Singh <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>
Date: Wed, 30 Sep 2020 03:37:00 -0700 (MST)

Hello Heta, 

Thank you for your email. 

I have just assinged you a warranty ticket #89442. 

Country - India 

Regards, 
Ashish Dabral 

From: "hnyr" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Yuko Hughes" <[email-masked]>, "Ismail Lsm" <[email-masked]>, "Arjun Hurry" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Daniele Castiglioni" <[email-masked]>, "Vishal Singh" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Wednesday, September 30, 2020 3:39:39 PM 
Subject: Enterprise warranty in China and India 

Hello everyone, 

We will start handling warranty replacements in China and India for Enterprise products from tomorrow 1 st October. Gaming won’t be taken over yet. 

Could you please assign all warranty cases from these countries to me for now before handling them. In India we won’t be following the SNOW procedure, as all faulty products need to be inspected first before replacing. I will advise you with the full procedure once we have it in place. 

Thank you! 

	

Best regards, 

	

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

	

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