Subject: New Reply Received - When is an update on the app available for IOS 14?
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Mon, 28 Sep 2020 02:42:20 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  When is an update on the app available for IOS 14?  Ticket comment <div>
<div style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0)">
Hi Charlotte,</div>
<div style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0)">
<br>
</div>
<div id="Signature">
<div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div id="divtagdefaultwrapper" dir="ltr" style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0)">
<div></div>
<div id="divtagdefaultwrapper" dir="ltr" style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0)">
<div id="divtagdefaultwrapper" dir="ltr" style="color: rgb(0, 0, 0)">
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
Thanks very much for providing those details. We are pleased to hear that IOS14 should not cause issues with the app if a customer accidentally downloads it.</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
<br>
</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
Have a great day!</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
<span style="font-size:10pt">​</span><span style="font-size:8pt"><br>
</span>
</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
<b style="font-family:arial,helvetica,sans-serif"><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont">Kind Regards,</span></b><br>
</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<b><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont"><br>
</span></b>
</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<b><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont">Jasmine Bourchier </span></b><span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">| National Launch Coach</span><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont"></span>
</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">Les Mills Asia Pacific | <span class="x_Object" id="x_OBJ_PREFIX_DWT687_ZmEmailObjectHandler" style="color: rgb(0, 90, 149)"><span class="x_Object" id="x_OBJ_PREFIX_DWT690_ZmEmailObjectHandler"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer" title="[email-masked]" id="LPNoLP" style="color: rgb(0, 90, 149)"><span class="x_Object" id="x_OBJ_PREFIX_DWT11767_com_zimbra_email"><span class="x_Object" id="x_OBJ_PREFIX_DWT3871_com_zimbra_email">[email-masked]</span></span></a></span></span></span><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont"><br>
</span>
</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">PO Box 3998 Manuka ACT 2603 AUSTRALIA</span>
</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">tel +61 2 6215 8120 | fax +612 6282 0563 | <span class="x_Object" id="x_OBJ_PREFIX_DWT5598_com_zimbra_url" style="color: rgb(0, 90, 149)"><span style="color: blue"><span class="x_Object" id="x_OBJ_PREFIX_DWT688_com_zimbra_url" style="color: rgb(0, 90, 149)"><span class="x_Object" id="x_OBJ_PREFIX_DWT691_com_zimbra_url"><a href="http://www.lesmills.com.au/" target="_blank" rel="noreferrer" id="LPNoLP" title="http://www.lesmills.com.au/
Ctrl+Click or tap to follow the link" style="color: rgb(0, 90, 149)">www.lesmills.com.au</a></span></span></span></span></span>
</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray"><span class="x_Object" style="color: rgb(0, 90, 149)"><span style="color: blue"><span class="x_Object" style="color: rgb(0, 90, 149)"></span></span></span></span>
</div>
<div style='margin-top: 0px; margin-bottom: 0px; color: rgb(0, 0, 0); font-size: 16px; text-align: start; background-color: rgb(255, 255, 255); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols'>
<span style='margin: 0px; font-size: 12pt; font-family: "Arial Black", Arial, sans-serif, serif, EmojiFont; color: rgb(200, 38, 19)'></span><span style='font-size: 12pt; font-family: "arial black", arial, sans-serif, serif, EmojiFont; color: rgb(200, 38, 19); background-color: rgba(0, 0, 0, 0)'><span style="margin: 0px; font-weight: 700; font-size: 11pt; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Q3
 QUARTERLY EWORKSHOPS |</span><span style='margin: 0px; font-weight: 700; font-size: 13.3333px; font-family: "Segoe UI", system-ui, "Apple Color Emoji", "Segoe UI Emoji", sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)'><span style="margin:0px; font-size:11pt; font-family:Calibri,Helvetica,sans-serif"> </span></span><span style="margin: 0px; font-weight: 700; font-size: 11pt; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">4th,
 5th, 6th of September | </span><span style="margin: 0px; font-weight: 700; font-size: 11pt; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Live-streamed so instructors can upskill from home or the club
 | </span><span style="margin: 0px; font-size: 14.6667px; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><span style="margin:0px; font-size:11pt"><a href="http://www.lesmills.com.au/quarterly-eworkshops" target="_blank" rel="noreferrer" style="margin:0px; font-weight:700">www.lesmills.com.au/quarterly-eworkshops</a></span></span></span>
</div>
<div></div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray"><span class="x_Object" style="color: rgb(0, 90, 149)"><span style="color: blue"><span class="x_Object" style="color: rgb(0, 90, 149)"><b style='color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; background-color: rgb(255, 255, 255)'><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px">Grab
 your comprehensive guide to reopening </span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px">from</span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px"><span style="margin:0px"> </span>our
 online Re-Set Hub</span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px"><span style="margin:0px"> </span></span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px">-<span style="margin:0px"> </span></span></span><span lang="EN-AU" style='margin: 0px; font-size: 10.5pt; line-height: 17px; font-family: "Segoe UI", "Segoe UI_MSFontService", sans-serif, serif, EmojiFont; text-decoration: underline; font-kerning: none; color: rgb(0, 0, 255); font-variant-ligatures: none !important'><span style="margin:0px"><a href="https://lesmills.com.au/clubs/reset-your-club" target="_blank" rel="noreferrer" title="https://lesmills.com.au/clubs/reset-your-club" style="margin:0px">click
 here</a></span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px"><span style="margin:0px"> </span>to
 download.</span></span><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'> </span></b></span></span></span></span>
</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-family:Arial,Helvetica,sans-serif; font-size:11pt"><b><u></u></b></span>
</div>
<div class="x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)"></span>
</div>
<div style='margin: 0px 0cm 0.000133333px; font-size: 16px; font-weight: 400; text-align: start; background-color: rgb(255, 255, 255); font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols'>
<div style='margin-top: 0px; margin-bottom: 0px; color: black; font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-size: 12pt; background-color: white'>
<img class="EmojiInsert" width="777" height="194.25" style="width:777px; height:194.25px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzQ4MDQ2MDEsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.JHOdnNd9UASX6d0_egshT254w2hus6vpb5j9_wL6dBo"><br>
</div>
<div style='margin-top: 0px; margin-bottom: 0px; color: black; font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-size: 12pt; background-color: white'>
<span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">The contents of this email and its attachments are confidential and privileged. Any unauthorised
 us of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.</span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYATTACK®</span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">, </span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYBALANCE®, </span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYCOMBAT®, BODYJAM®, BODYPUMP®, </span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYSTEP®,</span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)"> BORN
 TO MOVE®, CHAIN®, CLUB COUNT®, CXWORX®,  IMMERSIVE FITNESS®, LES MILLS BARRE™, LES MILLS GRIT®, LES MILLS SPRINT®, LES MILLS TONE™, MBX®, RPM®, SH'BAM®, SMARTBAND®, SMARTBAR®, SMARTSTEP®, THE TRIP® are all registered trademarks of Les Mills Asia Pacific.</span><br>
</div>
</div>
<div style='margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div id="appendonsend"></div>
<div style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0)">
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font color="#000000" style="font-size: 11pt"><b></b></font></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, 28 September 2020 10:12 AM<br>
<b>To:</b> Jasmine Bourchier &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: When is an update on the app available for IOS 14?
</div>
<div> </div>

<div>
<div style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif; font-size:13px">
<div style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif; font-size:13px">
<div>Hi Jasmine,</div>
<div>​<br>
</div>
<div dir="ltr">The IOS14 compatible version is in testing at the moment, as we're unsure if any issues will arise we're unable to give a timeframe for the release and wouldn't want to make a promise to customers.  Testing of IOS14 on App version 1.13 (the latest),
 detected no issues, so if customers upgrade by accident there's no need for concern, they are just advised to hold off on the upgrade for now.</div>
<div>
<br>
</div>
<div dir="ltr">Thanks</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">Charlotte</div>
<div dir="ltr">
<br>
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3973" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3973</a>
</div>
<div dir="ltr">
<div>
<br>
</div>
</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Mon, 28 Sep at 12:32 PM <span class="x_separator">
, Jasmine &lt;[email-masked]&gt; wrote:
<div>
<div style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0)">
Thanks for letting us know. </div>
<div style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0)">
<br>
</div>
<div style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0)">
As you could imagine it is likely that our customers will update their ipads to IOS 14 by accident then the prompt to do so reoccurs.</div>
<div style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0)">
<br>
</div>
<div id="x_Signature">
<div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div id="x_divtagdefaultwrapper" dir="ltr" style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0)">
<div></div>
<div id="x_divtagdefaultwrapper" dir="ltr" style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0)">
<div id="x_divtagdefaultwrapper" dir="ltr" style="color: rgb(0, 0, 0)">
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; background-color: rgb(255, 255, 255); display: inline !important">We look forward to hearing of a time line as soon as possible.</span><br>
</div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
<span style="font-size:10pt">​</span><span style="font-size:8pt"><br>
</span>
</div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
<b style="font-family:arial,helvetica,sans-serif"><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont">Kind Regards,</span></b><br>
</div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<b><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont"><br>
</span></b>
</div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<b><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont">Jasmine Bourchier </span></b><span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">| National Launch Coach</span><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont"></span>
</div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">Les Mills Asia Pacific | <span class="x_x_Object" id="x_x_OBJ_PREFIX_DWT687_ZmEmailObjectHandler" style="color: rgb(0, 90, 149)"><span class="x_x_Object" id="x_x_OBJ_PREFIX_DWT690_ZmEmailObjectHandler"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer" title="[email-masked]" id="LPNoLP" style="color: rgb(0, 90, 149)"><span class="x_x_Object" id="x_x_OBJ_PREFIX_DWT11767_com_zimbra_email"><span class="x_x_Object" id="x_x_OBJ_PREFIX_DWT3871_com_zimbra_email">[email-masked]</span></span></a></span></span></span><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont"><br>
</span>
</div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">PO Box 3998 Manuka ACT 2603 AUSTRALIA</span>
</div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">tel +61 2 6215 8120 | fax +612 6282 0563 | <span class="x_x_Object" id="x_x_OBJ_PREFIX_DWT5598_com_zimbra_url" style="color: rgb(0, 90, 149)"><span style="color: blue"><span class="x_x_Object" id="x_x_OBJ_PREFIX_DWT688_com_zimbra_url" style="color: rgb(0, 90, 149)"><span class="x_x_Object" id="x_x_OBJ_PREFIX_DWT691_com_zimbra_url"><a href="http://www.lesmills.com.au/" target="_blank" rel="noreferrer" id="LPNoLP" title="http://www.lesmills.com.au/
Ctrl+Click or tap to follow the link" style="color: rgb(0, 90, 149)">www.lesmills.com.au</a></span></span></span></span></span>
</div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray"><span class="x_x_Object" style="color: rgb(0, 90, 149)"><span style="color: blue"><span class="x_x_Object" style="color: rgb(0, 90, 149)"></span></span></span></span>
</div>
<div style='margin-top: 0px; margin-bottom: 0px; color: rgb(0, 0, 0); font-size: 16px; text-align: start; background-color: rgb(255, 255, 255); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols'>
<span style='margin: 0px; font-size: 12pt; font-family: "Arial Black", Arial, sans-serif, serif, EmojiFont; color: rgb(200, 38, 19)'></span><span style='font-size: 12pt; font-family: "arial black", arial, sans-serif, serif, EmojiFont; color: rgb(200, 38, 19); background-color: rgba(0, 0, 0, 0)'><span style="margin: 0px; font-weight: 700; font-size: 11pt; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Q3
 QUARTERLY EWORKSHOPS |</span><span style='margin: 0px; font-weight: 700; font-size: 13.3333px; font-family: "Segoe UI", system-ui, "Apple Color Emoji", "Segoe UI Emoji", sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)'><span style="margin:0px; font-size:11pt; font-family:Calibri,Helvetica,sans-serif"> </span></span><span style="margin: 0px; font-weight: 700; font-size: 11pt; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">4th,
 5th, 6th of September | </span><span style="margin: 0px; font-weight: 700; font-size: 11pt; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Live-streamed so instructors can upskill from home or the club
 | </span><span style="margin: 0px; font-size: 14.6667px; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><span style="margin:0px; font-size:11pt"><a href="http://www.lesmills.com.au/quarterly-eworkshops" target="_blank" rel="noreferrer" style="margin:0px; font-weight:700">www.lesmills.com.au/quarterly-eworkshops</a></span></span></span>
</div>
<div></div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray"><span class="x_x_Object" style="color: rgb(0, 90, 149)"><span style="color: blue"><span class="x_x_Object" style="color: rgb(0, 90, 149)"><b style='color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; background-color: rgb(255, 255, 255)'><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px">Grab
 your comprehensive guide to reopening </span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px">from</span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px"><span style="margin:0px"> </span>our
 online Re-Set Hub</span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px"><span style="margin:0px"> </span></span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px">-<span style="margin:0px"> </span></span></span><span lang="EN-AU" style='margin: 0px; font-size: 10.5pt; line-height: 17px; font-family: "Segoe UI", "Segoe UI_MSFontService", sans-serif, serif, EmojiFont; text-decoration: underline; font-kerning: none; color: rgb(0, 0, 255); font-variant-ligatures: none !important'><span style="margin:0px"><a href="https://lesmills.com.au/clubs/reset-your-club" target="_blank" rel="noreferrer" title="https://lesmills.com.au/clubs/reset-your-club" style="margin:0px">click
 here</a></span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px"><span style="margin:0px"> </span>to
 download.</span></span><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'> </span></b></span></span></span></span>
</div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-family:Arial,Helvetica,sans-serif; font-size:11pt"><b><u></u></b></span>
</div>
<div class="x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)"></span>
</div>
<div style='margin: 0px 0cm 0.000133333px; font-size: 16px; font-weight: 400; text-align: start; background-color: rgb(255, 255, 255); font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols'>
<div style='margin-top: 0px; margin-bottom: 0px; color: black; font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-size: 12pt; background-color: white'>
<img class="x_EmojiInsert" width="777" height="194.25" style="width:777px; height:194.25px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzQ4MDE1MjEsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.woWTsOEsW5ZzaHMO685CD86Y3UIVAMQXw9kZcN-sMQc"><br>
</div>
<div style='margin-top: 0px; margin-bottom: 0px; color: black; font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-size: 12pt; background-color: white'>
<span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">The contents of this email and its attachments are confidential and privileged. Any unauthorised
 us of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.</span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYATTACK®</span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">, </span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYBALANCE®, </span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYCOMBAT®, BODYJAM®, BODYPUMP®, </span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYSTEP®,</span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)"> BORN
 TO MOVE®, CHAIN®, CLUB COUNT®, CXWORX®,  IMMERSIVE FITNESS®, LES MILLS BARRE™, LES MILLS GRIT®, LES MILLS SPRINT®, LES MILLS TONE™, MBX®, RPM®, SH'BAM®, SMARTBAND®, SMARTBAR®, SMARTSTEP®, THE TRIP® are all registered trademarks of Les Mills Asia Pacific.</span><br>
</div>
</div>
<div style='margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div id="x_appendonsend"></div>
<div style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0)">
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr"><font color="#000000" style="font-size: 11pt"><b></b></font></div>
</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">
<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, 25 September 2020 6:02 PM<br>
<b>To:</b> Jasmine Bourchier &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: When is an update on the app available for IOS 14? </div>
<div> </div>
<div>
<div style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif; font-size:13px">
<div style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif; font-size:13px">
<div>Hi Jasmine,</div>
<div>​<br>
</div>
<div dir="ltr">​Thank you for your patience. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We have checked with the Level 2 team and unfortunately, we do not have a time frame for the release of the new app version at this stage. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">However, we would keep you updated as soon as the app is available at App Store. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">​Please accept my sincere apologies for the inconvenience caused. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">I will close this ticket for now. Please do not hesitate to contact us again if you need assistance with anything else. </div>
<div>
<br>
</div>
<div dir="ltr">​Have a good day!<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Best Regards,<br>
Pritish<br>
Customer Services<br>
Les Mills Virtual App<br>
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3973" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3973</a> </div>
<div dir="ltr">
<div>
<br>
</div>
</div>
<div class="x_x_freshdesk_quote">
<blockquote class="x_x_freshdesk_quote">On Fri, 25 Sep at 6:49 PM <span class="x_x_separator">
, Les Mills International &lt;[email-masked]&gt; wrote:
<div style="font-family:Helvetica Neue,Helvetica,Arial,sans-serif; font-size:13px">
<div>Hi Jasmine,</div>
<div>​<br>
</div>
<div dir="ltr">Thank you for reaching out to us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Unfortunately, we do not have a date of release for the new app version which will be compatible with the iOS 14 update. We will update you as soon as the new app update is released and available for download in the App Store. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">However, I will check once with Level 2 to see if we can gather more information around it. </div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for your patience and understanding. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Best Regards,</div>
<div dir="ltr">Pritish</div>
<div dir="ltr">Customer Services</div>
<div dir="ltr">Les Mills Virtual App<br>
<br>
Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3973" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3973</a> </div>
<div dir="ltr">
<div>
<br>
</div>
</div>
<div class="x_x_freshdesk_quote">
<blockquote class="x_x_freshdesk_quote">On Fri, 25 Sep at 5:23 PM <span class="x_x_separator">
, Jasmine &lt;[email-masked]&gt; wrote:
<div>
<div style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0)">
Hi Pritish,</div>
<div style="font-family: Arial, Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0)">
<br>
</div>
<div id="x_x_Signature">
<div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div id="x_x_divtagdefaultwrapper" dir="ltr" style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0)">
<div></div>
<div id="x_x_divtagdefaultwrapper" dir="ltr" style="font-size: 10pt; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0)">
<div id="x_x_divtagdefaultwrapper" dir="ltr" style="color: rgb(0, 0, 0)">
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
Hope you are well. </div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
<br>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
Do you have insight as to when there will be a IOS 14 compatible version of the LM app?</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
<br>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
Thanks in advance</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
<span style="font-size:10pt">​</span><span style="font-size:8pt"><br>
</span>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
<b style="font-family:arial,helvetica,sans-serif"><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont">Kind Regards,</span></b><br>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<b><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont"><br>
</span></b>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<b><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont">Jasmine Bourchier </span></b><span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">| National Launch Coach</span><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont"></span>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">Les Mills Asia Pacific | <span class="x_x_x_Object" id="x_x_x_OBJ_PREFIX_DWT687_ZmEmailObjectHandler" style="color: rgb(0, 90, 149)"><span class="x_x_x_Object" id="x_x_x_OBJ_PREFIX_DWT690_ZmEmailObjectHandler"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer" title="[email-masked]" id="LPNoLP" style="color: rgb(0, 90, 149)"><span class="x_x_x_Object" id="x_x_x_OBJ_PREFIX_DWT11767_com_zimbra_email"><span class="x_x_x_Object" id="x_x_x_OBJ_PREFIX_DWT3871_com_zimbra_email">[email-masked]</span></span></a></span></span></span><span style="font-size:7.5pt; font-family:arial,sans-serif,serif,EmojiFont"><br>
</span>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">PO Box 3998 Manuka ACT 2603 AUSTRALIA</span>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray">tel +61 2 6215 8120 | fax +612 6282 0563 | <span class="x_x_x_Object" id="x_x_x_OBJ_PREFIX_DWT5598_com_zimbra_url" style="color: rgb(0, 90, 149)"><span style="color: blue"><span class="x_x_x_Object" id="x_x_x_OBJ_PREFIX_DWT688_com_zimbra_url" style="color: rgb(0, 90, 149)"><span class="x_x_x_Object" id="x_x_x_OBJ_PREFIX_DWT691_com_zimbra_url"><a href="http://www.lesmills.com.au/" target="_blank" rel="noreferrer" id="LPNoLP" title="http://www.lesmills.com.au/
Ctrl+Click or tap to follow the link" style="color: rgb(0, 90, 149)">www.lesmills.com.au</a></span></span></span></span></span>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray"><span class="x_x_x_Object" style="color: rgb(0, 90, 149)"><span style="color: blue"><span class="x_x_x_Object" style="color: rgb(0, 90, 149)"></span></span></span></span>
</div>
<div style='margin-top: 0px; margin-bottom: 0px; color: rgb(0, 0, 0); font-size: 16px; text-align: start; background-color: rgb(255, 255, 255); font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols'>
<span style='margin: 0px; font-size: 12pt; font-family: "Arial Black", Arial, sans-serif, serif, EmojiFont; color: rgb(200, 38, 19)'></span><span style='font-size: 12pt; font-family: "arial black", arial, sans-serif, serif, EmojiFont; color: rgb(200, 38, 19); background-color: rgba(0, 0, 0, 0)'><span style="margin: 0px; font-weight: 700; font-size: 11pt; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Q3
 QUARTERLY EWORKSHOPS |</span><span style='margin: 0px; font-weight: 700; font-size: 13.3333px; font-family: "Segoe UI", system-ui, "Apple Color Emoji", "Segoe UI Emoji", sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)'><span style="margin:0px; font-size:11pt; font-family:Calibri,Helvetica,sans-serif"> </span></span><span style="margin: 0px; font-weight: 700; font-size: 11pt; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">4th,
 5th, 6th of September | </span><span style="margin: 0px; font-weight: 700; font-size: 11pt; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Live-streamed so instructors can upskill from home or the club
 | </span><span style="margin: 0px; font-size: 14.6667px; font-family: Calibri, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><span style="margin:0px; font-size:11pt"><a href="http://www.lesmills.com.au/quarterly-eworkshops" target="_blank" rel="noreferrer" style="margin:0px; font-weight:700">www.lesmills.com.au/quarterly-eworkshops</a></span></span></span>
</div>
<div></div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-size: 7.5pt; font-family: arial, sans-serif, serif, EmojiFont; color: gray"><span class="x_x_x_Object" style="color: rgb(0, 90, 149)"><span style="color: blue"><span class="x_x_x_Object" style="color: rgb(0, 90, 149)"><b style='color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; background-color: rgb(255, 255, 255)'><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px">Grab
 your comprehensive guide to reopening </span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px">from</span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px"><span style="margin:0px"> </span>our
 online Re-Set Hub</span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px"><span style="margin:0px"> </span></span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px">-<span style="margin:0px"> </span></span></span><span lang="EN-AU" style='margin: 0px; font-size: 10.5pt; line-height: 17px; font-family: "Segoe UI", "Segoe UI_MSFontService", sans-serif, serif, EmojiFont; text-decoration: underline; font-kerning: none; color: rgb(0, 0, 255); font-variant-ligatures: none !important'><span style="margin:0px"><a href="https://lesmills.com.au/clubs/reset-your-club" target="_blank" rel="noreferrer" title="https://lesmills.com.au/clubs/reset-your-club" style="margin:0px">click
 here</a></span></span><span lang="EN-AU" style='margin:0px; font-variant-ligatures:none!important; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont; font-kerning:none'><span style="margin:0px"><span style="margin:0px"> </span>to
 download.</span></span><span style='margin:0px; font-size:10.5pt; line-height:17px; font-family:"Segoe UI","Segoe UI_MSFontService",sans-serif,serif,EmojiFont'> </span></b></span></span></span></span>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="font-family:Arial,Helvetica,sans-serif; font-size:11pt"><b><u></u></b></span>
</div>
<div class="x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:arial,helvetica,sans-serif; font-size:13.3333px">
<span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)"></span>
</div>
<div style='margin: 0px 0cm 0.000133333px; font-size: 16px; font-weight: 400; text-align: start; background-color: rgb(255, 255, 255); font-family: Calibri, Arial, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols'>
<div style='margin-top: 0px; margin-bottom: 0px; color: black; font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-size: 12pt; background-color: white'>
<img class="x_x_EmojiInsert" width="777" height="194.25" style="width:777px; height:194.25px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzQ2ODMzOTUsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ._4kraTm2HvFr1dVHvGNIcs9d-qV1qNl5w1yK7-4SLvY"><br>
</div>
<div style='margin-top: 0px; margin-bottom: 0px; color: black; font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-size: 12pt; background-color: white'>
<span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">The contents of this email and its attachments are confidential and privileged. Any unauthorised
 us of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.</span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYATTACK®</span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">, </span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYBALANCE®, </span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYCOMBAT®, BODYJAM®, BODYPUMP®, </span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)">BODYSTEP®,</span><span style="color: rgb(127, 127, 127); font-family: Arial, Helvetica, sans-serif, serif, EmojiFont; font-size: x-small; background-color: rgb(253, 253, 253)"> BORN
 TO MOVE®, CHAIN®, CLUB COUNT®, CXWORX®,  IMMERSIVE FITNESS®, LES MILLS BARRE™, LES MILLS GRIT®, LES MILLS SPRINT®, LES MILLS TONE™, MBX®, RPM®, SH'BAM®, SMARTBAND®, SMARTBAR®, SMARTSTEP®, THE TRIP® are all registered trademarks of Les Mills Asia Pacific.</span><br>
</div>
</div>
<div style='margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; font-family:Calibri,Arial,Helvetica,sans-serif,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols,EmojiFont,"Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt'>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</span>
</blockquote>
</div>
</div>
</span>
</blockquote>
</div>
</div>
</div>
</div>
</blockquote>
</div>
</span>
</blockquote>
</div>
</div>

</div>
</div>

</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3973