Subject: Tech Support Candidate - Mohit Bhatt
From: Mohit Bhatt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Sep 2020 07:15:13 -0400

| | Tech Support Test

Name | Mohit Bhatt
E-mail | [email-masked]
Phone Number | (91) 9717974045
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sector 56
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Truedata communication | CCE | 28 March | 28
Previous Employer 1 | Cyfuture India pvt ltd | CCE | 2019 | 24
Previous Employer 2 | Xprezto Infosoluction pvt ltd | Sales Ex | 2018 | 20

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check my internet connection than will check exactly what kind of error is coming  the best way to solve this problem is to update browsers. We can directly update internet browsers from browser settings.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on Bluetooth first on both device that will pair with mobile
What according to you makes you a good candidate for customer service or technical support job? | According to me the best candidate for customer service who always fix all the problem of customer whatever he is calling for and always give positive responses
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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