Subject: Re: UPS Exception Notification, Tracking Number 1Z939FV89512121085
From: Ashish Dabral <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Date: Thu, 24 Sep 2020 23:39:59 -0700 (MST)

Hello Sara, 

Customer wasn't available at the time of the final delivery attempt. I will arrange a new collection. 

Regards, 
Ashish Dabral 

From: "Sara Aknooni, SRAK" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, September 25, 2020 1:27:51 AM 
Subject: FW: UPS Exception Notification, Tracking Number 1Z939FV89512121085 

UPS My Choice Email 

Hi Ashish, 

Could you take care of this case? 

Please let me know if you can’t find it in the system. 

	

Best regards, 

Sara Aknooni 
Project Manager 

Global Support and Service 

+45 4470 0124 
+45 7131 4960 

From: EPOS Customer Service United Kingdom <[email-masked]> 
Sent: 24. september 2020 16:05 
To: Sara Aknooni (SRAK) <[email-masked]> 
Subject: FW: UPS Exception Notification, Tracking Number 1Z939FV89512121085 

Hi Sara 

Can you help with the below in Heta’s absence please. 

	

Best Regards, 

Lorraine Quirie 
Customer Service 

Tel: 01698 208252 

	

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE 

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263797404&sdata=ETydxevWGlwWuhJI%2FvLQxkg%2FJUf8NVOXh%2FE2pcSUKRg%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263807367&sdata=KhdvturPittowSI2HW%2FIeGVjXoCdT2sXe%2FuWylaP1%2BI%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263817321&sdata=hEw%2FhOYyBAU%2FcgPEBs8gAybqewOtS4vaPObRw3DDeL4%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263817321&sdata=fhiqC65d4cI0MXwPea4EiqDlp9WPaDH142ZQfaxZyZw%3D&reserved=0 ] 

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263827275&sdata=tkiJ3xvRQqnEHFfStnUJjdUjcwgx5xAF8Jb620l5tfw%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263827275&sdata=CkTtry6tFuLZaugvN96NDoNz7imlwTQWMqWOZaLFztw%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263837231&sdata=t5V1MbhsA%2FZxUjSZ44y%2BjJSm0iWprd3B85pxlFaPED8%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263837231&sdata=nOpS%2FvsdYjl8hpXXikxniAZwshZk275L67XhdQWf8YY%3D&reserved=0 ] 

	

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263837231&sdata=GPUJww%2FjP2A7qNy4anV9yCNRXayC%2Bd6wjxf6xcx79AM%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fsennheisergaming%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263847187&sdata=Trl39FXPPMF6oPLf%2BRmFBDJAMQ0GbyoORamnR%2B8YnEc%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fsennheisergaming%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263847187&sdata=O2lodpNWhcD5PjVPNyQBNxH%2Feg0QfLQ6SVWhZpHlVig%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263857144&sdata=9Yant9jzoT8%2FFjGolJIkg1kwZiiZsUQ3RYWah5j2bJ0%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSennheiserGamer%3Fs%3D20&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263857144&sdata=JvFHEFcK11GyDiponz%2BMdo7hbRvb9gmP2BVeHekljd8%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263867101&sdata=s3HEDIsUdsgyO8gsgn%2Bjv%2BZ9bF%2B9R8dhfcJ5uZkGRvM%3D&reserved=0 ] 

From: EPOS Customer Service United Kingdom 
Sent: 24 September 2020 15:04 
To: Heta Nyrhinen (HNYR) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: UPS Exception Notification, Tracking Number 1Z939FV89512121085 

Hi Heta 

I have received the below from UPS. Can you contact the customer please. 

	

Best Regards, 

Lorraine Quirie 
Customer Service 

Tel: 01698 208252 

	

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE 

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263867101&sdata=JMLI9qTHeBR0yW1tBle7NqoaNai%2F4hdPBYDwvEYnF5c%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263877060&sdata=L6MtQTIasENXFyk0fzfp99cGE%2BdDRJexVRIPtknNEEM%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263877060&sdata=i6KlHfdJ3%2Fbe8uN5GfvVLvGG3C2Uy1kr1WlIZotNWxI%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263887010&sdata=M0hl05O8cvghgoawUHrGKxP5H6QUVs6Znrrn29w%2BmXI%3D&reserved=0 ] 

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263887010&sdata=P0Kj2MKxLjOz%2BP3UeZWFmm1KDVNcNDGq1cA3q%2BVJ7bU%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263896970&sdata=07eLYyyPjc5EXolCAfpuNdfy8oyqHqI4rPD%2F7onqSHY%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263896970&sdata=HY0MNp3kHcSEOfPu%2FOcLHSSG7YlfJH9aaSCidQ%2FUVjo%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263906932&sdata=rkoqdtMxwqM%2F3CsbLMJbJ5%2BkKUMYfSOEgi6vwjyQQ5o%3D&reserved=0 ] 

	

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263906932&sdata=QqRnz1noy0EnzMQI84Q9Qo%2FMWavPupegXxKXs7zyyKk%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Fsennheisergaming%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263916884&sdata=KH%2BIcUJNDcDObjfFpoGxkLVy4iFg%2FV8AUZ%2BK3wQ7MFs%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fsennheisergaming%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263916884&sdata=y%2FZv0XUJ6b6t5SpAGGhETdRUJakMrgnTCQhhABSjpTM%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fuser%2Fsennheisergaming&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263926849&sdata=6kdsvpZhj%2FrQBPcr9cWyWriAf2Lf%2FSvfOyroZ36dJTA%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSennheiserGamer%3Fs%3D20&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263926849&sdata=PUH5Xk5QJ4%2Fmoxq6r%2F9O9%2BDHNSg9GGcDUqM2iN5OTro%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263936802&sdata=sh1tjbt9cmqvI59zLGHlDmrdwBZ61cGeA9iWH40YSzY%3D&reserved=0 ] 

From: UPS Quantum View < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 24 September 2020 14:56 
To: EPOS Customer Service United Kingdom < [ mailto:[email-masked] | [email-masked] ] > 
Subject: UPS Exception Notification, Tracking Number 1Z939FV89512121085 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

	

	

	

	

	

	

	

	

	

The status of your parcel has changed. 

	

	

Exception Reason: 	

The receiver was not available at the time of the final delivery attempt. 

	

Exception Resolution: 	

At the present time, there is no further information available for this exception record. 

	

	

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ups.com%2Fdeliverychange%3Floc%3Den_GB%26trackingNumber%3D1Z939FV89512121085%26mediaType%3D03%26productId%3DQV%26clientId%3DNOT%26WT.z_eCTAid%3Dct1_eml_ChgDel__ct1_eml_qvn_eml_resi_6exc%26WT.z_edatesent%3D09242020&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263936802&sdata=jlNQSYxStljcIxLLmGSbA4sB2EU6jyQ6AVQHVs%2FRO4U%3D&reserved=0 | Change
 Delivery ] 

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ups.com%2Fone-to-one%2Flogin%3Fappid%3DTRK_MC_CTA%26returntotext%3DManage%2520Preferences%26WT.z_eCTAid%3Dct1_eml_MgePref__ct1_eml_qvn_eml_resi_6exc%26WT.z_edatesent%3D09242020%26returnto%3Dhttps%253A%252F%252Fwwwapps.ups.com%252Fppc%252Fppc.html%252FpreferencePage%252FmychoicePreference%253Floc%253Den_GB%2526specMessType%253DqvnResidentialEmail&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263946758&sdata=isWUe64%2FnY3morqA4oAhTlNxKYXOVh5oiHdn%2B5UCSLc%3D&reserved=0 | Manage
 Preferences ] 

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwwwapps.ups.com%2Fmcdp%3Floc%3Den_GB%26caller%3DNESAlerts%26reasonType%3DcheckForloginAndRegisternull%26specMessType%3DqvnResidentialEmail%26WT.z_eCTAid%3Dct1_eml_ViewPlan__ct1_eml_qvn_eml_resi_6exc%26WT.z_edatesent%3D09242020&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263946758&sdata=IpazvBKQknOA3Dqu8CchVH4HKpUIDqvIH97Ygzo4sos%3D&reserved=0 | View
 Delivery Planner ] 

	

	

At the request of OTICON LTD, this notice alerts you that the status of the shipment listed below has changed. 

	Shipment Detail 

	

Tracking Number: 	

[ https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ups.com%2FWebTracking%2FprocessInputRequest%3Floc%3Den_GB%26Requester%3DNES%26tracknum%3D1Z939FV89512121085%26AgreeToTermsAndConditions%3Dyes%26WT.z_eCTAid%3Dct1_eml_Tracking__ct1_eml_qvn_eml_resi_6exc%26WT.z_edatesent%3D09242020&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263956712&sdata=8MUIVqAzILoi19Eu53HFPLFPVkD56p%2B3UwNPCaV3G7U%3D&reserved=0 | 1Z939FV89512121085 ] 

	

Ship To: 	

OTICON LTD 
CADZOW INDUSTRIAL ESTATE 
HAMILTON, ML37QE 
GB 

	

UPS Service: 	

UPS STANDARD 

	

Parcel Weight: 	

1.0 KGS 

	

Merchandise Description: 	

headset 

	

Reference Number 1: 	

RUK0000782 

	

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fm.ups.com%2Fcontent%2Fgb%2Fen%2Fappdownload.html&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263956712&sdata=Wtpdp2JIyNA0RyTMcSP20c4UUIX6kTO6pQ7EXU1Spz4%3D&reserved=0 | Download
 the UPS mobile app ] 

	

© 2020 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved. 

All trademarks, trade names, or service marks that appear in connection with UPS's services are the property of their respective owners. 

Please do not reply directly to this e-mail. UPS will not receive any reply message. 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ups.com%2Fgb%2Fen%2Fhelp-center%2Flegal-terms-conditions%2Fprivacy-notice.page%3FWT.svl%3DeFooter&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263956712&sdata=dwFq6vh7VIyX%2BxCxJzuzCAXYYPmo80n93WvfV7J5Msk%3D&reserved=0 | Review
 the UPS Privacy Notice ] 
[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ups.com%2Fgb%2Fen%2Fhelp-support-center.page%3FWT.svl%3DeFooter&data=02%7C01%7Csrak%40eposaudio.com%7Cb369c021340b446da48708d86092e226%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637365531263966669&sdata=oW3hHMbKJDQU7ekXwj%2BGdQM%2B2i0mYJemfx0VeuFe33k%3D&reserved=0 | For
 Questions, Visit Our Help and Support Centre ]