Subject: Arabic Language Test - Md Adnan
From: Md Adnan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Sep 2020 04:05:37 -0400

| | Foreign Language Screening Test

Name | Md Adnan    /  (110025) 8810649736    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Firstly I have to say sorry,then I will say,that happened by mistake and as a human being every may commit th the mistake,and I will do every possible thing to satisfy the customer according to the policies of the company, and I will be careful for the next time.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Mohammed Adnan, I am from Bihar, I have completed graduation in Arabic from Jamia Millia Islamia, I have written a book on Arabic translation named "Al daleel" , I am Chief Editor of an online Arabic magzine named"Lisaan al hind"  also and I keep on writing articles in Arabic magzine
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal!

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1. I am in expert in the required language.
2.l can do the job with out any problem in the language.
3.l can handle the customer smoothly.
4. I will work to develop the the company.
5.l will be with the company in every way to boost the company

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Happy trip to the Islamic University of Dar Al Uloom Deoband

Our visit was enjoyable in every sense of the word, worth remembering and recording;  As it remained protected by our old friends who were in Deoband, and our group consisted of both Brother Bashart Ali, and Mahmoud Alem, two students of the Islamic Millia University and the author of these lines: Muhammad Adnan Al Qasimi is a student at the same university.

Departure to Deoband: We started our trip on Thursday 5 / July 2019 and ended it on Sunday 8 / July.  Our purpose of the trip is to entertain oneself from the trouble of studying, to enjoy a rest and relaxation, to buy some books that we needed, to enjoy the atmosphere of Deoband and Dar Al-Uloom, as well as to meet with dear friends and great professors.
We drove out of our residence at "Petle House" early in the morning: seven o'clock in a luxury car
We were large and accommodated all of us and headed to Deoband.  Although the 150 km distance between Dehli and Deoband took about three hours;  But it - the three hours - elapsed at a strange speed, as if it were half an hour or less;  Because the trip was very enjoyable, we exchanged the practice of halal banter, and urdu verses and comic stories satiate the humorous taste.
We arrived at Deoband at ten o'clock when the brothers studying at the Islamic University of Dar al-Uloom Deoband were waiting impatiently for us near the “al-Qasim” door.  Light meals, tea, kinds of biscuits and other things, and we were satisfied with that. Then it was time for the noon prayer, so we performed the prayer in the “Al-Qadim Mosque” and immediately after the noon prayer, we arrived at the twelfth time to the brother’s room, “Farhan Akhtar”, where it was previously scheduled to have lunch.  At his table (Farhan Akhtar), who invited us for two days, took a variety of delicious foods and chilled drinks, and we finished with lunch and returned to our room, and took a rest until the afternoon.

Deoband in brief:

We are now in Deoband, a small city in the Saharn Fur district in the state of Uttrabradish, located about 150 km from Dehli, the capital of India, and there is an Islamic university named (Islamic University Darul Uloom), which is the largest and oldest Islamic private university in the Indian subcontinent.  Really, any university in these lands is popular and popular.
After the revolution of 1857 AD failed, and the Islamic rule at the hands of the British was eradicated, and campaigns against the religion of Islam and the faith of Muslims began to take place, so the great scholars felt a serious matter.  Among the Ghayari scholars, headed by Imam Muhammad Qasim al-Nanutwi (died 1297 AH), the scholar and jurist Rashid Ahmad al-Kankoohi (died 1323 AH), the great scholar Adib al-Arabiya Zulfiqar Ali (died 1322 AH), Sheikh Haji Abid Husayn (died 1331 AH) and others.
And this university started a small school;  Today, however, it incubates about 5,000 students in its infancy, and every year it graduates more than 1,500 students. Students go to it in a large number of foreign countries, from Afghanistan, America, Arab countries and so on.

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