Subject: Tech Support Candidate - Milambo Michael
From: Milambo Michael <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Sep 2020 11:20:27 -0400

| | Tech Support Test

Name | Milambo Michael
E-mail | [email-masked]
Phone Number | (+91) 9620931478
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bangalore Kalyan Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio
Cctv

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Shalom enterprise | Proprietor | Presently working | 25000
Previous Employer 1 | Forefront | Instructor | Presently | 10000
Previous Employer 2 | S m academy | Instructor | Presently working | 10000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.  First I check if my laptop is connected to WiFi   Or anynetwork
2. Then I open my google Crome or any other browser and I will type the full
(www.ndtv.com) And it will work

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. I must open my blue tooth device by going to the settings and open my Bluetooth in my mobile phone
2. I will open my speaker device after opening I will go back to my mobile phone to search my speakers  device , and the name of the speaker device that will come in my phone and I will click to the connect button.

What according to you makes you a good candidate for customer service or technical support job? | I am good in social interaction and authority. Tendency to be friendly. Stability in Positive or negative or stressful situation, openness And willingness to do new things.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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