Subject: RE: Warranty's escalations 22nd Oct
From: "Karen Teles Benitez (KRTB)" <[email-masked]>
To: ashish <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Wed, 23 Sep 2020 10:14:33 +0000

Hello Ashish,

Below the information needed:
Information Requested
Zendesk ticket number
Replacement order number (if available)
Country
Missing information
02-okt-20
101642
SCA000002018
Canada
Need tracking #
14-okt-20
100474
SUK000003816
UK
Need tracking #
29-sep-20
101352
SDE000024770
Germany
any est ship date?
27-aug-20
98043
SUK000003637
UK
Arranged UPS collection twice, but still UPS did not collect after several days. Return label tracking #1Z939FV89539517170
 -
101005
SDE000024467
Germany
Est. Shipping date

Best regards,
Karen Teles Benitez
Student Assistant
+45 7242 1736
Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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​

From: Ashish Dabral <[email-masked]>
Sent: 22. september 2020 17:00
To: Karen Teles Benitez (KRTB) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Warranty's escalations 22nd Oct

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Hi Karen,

Here are the details for Warranty's escalations.

Date
Zendesk ticket number
Replacement order number (if available)
Country
Missing information
22-Sep-20
101642
SCA000002018
Canada
Need tracking #
22-Sep-20
100474
SUK000003816
UK
Need tracking #
22-Sep-20
101352
SDE000024770
Germany
any est ship date?
22-Sep-20
98043
SUK000003637
UK
Arranged UPS collection twice, but still UPS did not collect after several days. Return label tracking #1Z939FV89539517170
22-Sep-20
101005
SDE000024467
Germany
Est. Shipping date

Regards,
Ashish Dabral