Subject: Tech Support Candidate - ROHIT VYAS
From: ROHIT VYAS <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Sep 2020 11:52:02 -0400

| | Tech Support Test

Name | ROHIT VYAS
E-mail | [email-masked]
Phone Number | (56) 22463663
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Dear Admin ,
I am Rohit vyas . I am trying to open a website (www.ndtv.com) on browser . It's showing "please enter the correct address" while everything is correct because I daily open this website but today is showing error . Please find out what's excectly is happening .
Thank you .

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will switch on the bluetooth speaker.then will tab the bluetooth icon of my phone . If phone my will showing my bluetooth speaker name then I will press on that name otherwise I will check if bluetooth is on of my speaker or not .
What according to you makes you a good candidate for customer service or technical support job? | Understanding the customer's problems , desires and need and solving the all doubts of customers .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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